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Same day consultations
Expert medical advice
Qualified UK clinicians

COVID-19 — Online Consultation & Treatment

Get professional medical care for COVID-19 symptoms. Speak to qualified UK clinicians online with same-day appointments and treatment options including Paxlovid.

  • Professional online consultation and treatment advice
  • Same-day prescriptions when appropriate
  • Secure video consultations from home

Secure Telehealth Platform Trusted by Over 150,000 Patients

Same day consultations
Expert medical advice
Qualified UK clinicians

What is COVID-19?

COVID-19 is an infectious disease caused by the SARS-CoV-2 virus. It primarily affects the respiratory system but can impact multiple organs. Symptoms can range from mild flu-like illness to severe respiratory complications, with most people experiencing mild to moderate symptoms.

Common Symptoms

  • Fever or high temperature
  • New continuous cough
  • Loss or change in sense of smell or taste
  • Fatigue and tiredness
  • Body aches and muscle pain
  • Sore throat and headache
  • Shortness of breath or difficulty breathing
  • Runny or blocked nose
  • Nausea, vomiting, or diarrhea

How COVID-19 Spreads

  • Airborne droplets from infected person's cough or sneeze
  • Close contact with infected individuals
  • Touching contaminated surfaces then face
  • Poorly ventilated indoor spaces
  • Large gatherings or crowded areas
  • Prolonged exposure to infected persons

How Our Online Consultation Can Help

  • Assessment for COVID-19 antiviral treatment
  • Paxlovid prescription if clinically appropriate
  • Symptom management and monitoring advice
  • Isolation guidance and return-to-work certificates
  • Risk assessment for complications
  • Follow-up care for persistent symptoms

Self-Care Measures

  • Rest and sleep to help recovery
  • Stay well hydrated with fluids
  • Take paracetamol for fever and aches
  • Use throat lozenges for sore throat
  • Maintain good nutrition
  • Isolate to prevent spreading infection
  • Monitor symptoms and temperature

Medical Treatments

  • Paxlovid (antiviral medication)
  • Stronger pain relief if needed
  • Inhaled medications for breathing difficulties
  • Corticosteroids for severe cases
  • Oxygen therapy if required
  • Hospital admission for severe illness

Commonly Prescribed Medications

Paxlovid (Nirmatrelvir/Ritonavir)

Antiviral treatment to reduce severity and duration of COVID-19

Paracetamol

Pain relief and fever reduction

Ibuprofen

Anti-inflammatory for body aches and fever

Dexamethasone

Corticosteroid for severe COVID-19 cases

When to Seek Urgent Care

  • Severe difficulty breathing or breathlessness
  • Chest pain or pressure
  • Confusion or difficulty staying awake
  • Blue lips or face (cyanosis)
  • Severe persistent fever above 39°C
  • Inability to keep fluids down
  • Worsening symptoms after initial improvement

If you experience any of these symptoms, seek immediate medical attention by calling 999 or visiting your nearest A&E.

FAQs

Who is eligible for Paxlovid treatment?

Paxlovid is typically prescribed for high-risk patients within 5 days of symptom onset. Our clinicians will assess your eligibility based on your symptoms and risk factors.

How long should I isolate with COVID-19?

Current guidelines recommend isolating for at least 5 days from symptom onset, and until fever-free for 24 hours. Our clinicians will provide specific guidance for your situation.

Can I get a fit note for COVID-19?

Yes, we can provide fit notes for work absence due to COVID-19 illness or required isolation periods.

What if my symptoms get worse after starting treatment?

Contact us immediately for reassessment. Worsening symptoms may require additional treatment or hospital evaluation.

How effective is Paxlovid?

Paxlovid can reduce the risk of hospitalization and severe illness when taken early in infection. Our clinicians will discuss its benefits and potential side effects with you.

Medically Reviewed by: Mohammed Hassan - Independent Prescriber
Last Updated: January 2025